At PlayMore, customer satisfaction is our priority.
Return Eligibility
Due to the hygienic nature of our wellness products, opened or used products cannot be returned or refunded.
You may request a replacement or refund only if:
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You received the wrong product.
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Your order arrived damaged.
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The product was defective upon delivery.
Please contact us within 48 hours of receiving your order and share clear photos or videos of the issue.
Order Cancellation
Orders can be cancelled before dispatch at no extra cost.
Once an order has been shipped, cancellation is no longer possible.
Refund Process
For approved refund requests, the refund will be processed within 5–10 business days to your original payment method.
For Cash on Delivery (COD) orders, our support team will contact you to arrange the refund.
Non-Refundable Cases
Refunds are not available if:
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The product has been opened or used.
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The seal has been broken.
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The customer changes their mind after delivery.
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Incorrect shipping information was provided.
Need Assistance?
📱 WhatsApp & Call Support Available
Contact US At: +91 6387312281
Our team is happy to help with any questions regarding your order.